First Line IT Support

Executive Mandate Specification

About us

About us

Experienced event planners for all occasions

We offer a guaranteed, reliable, swift and competitive range of services to our valuable clients.

WHAT WE DO

We are event specialists that can assist you in finding the best venue tailored to your requirements.

Full package

We put all our client's requirements into a tailor-made package that includes event planning, venue hire, catering and anything else that is required to make your event a success.

IT Services

We offer a wide range of comprehensive support with all IT services. Experienced engineers and a fleet of computer appliances are available on demand.

We're seeking a detail-oriented, energetic professional willing to learn and grow in the field of Information Technology. The successful candidate will be responsible for providing technical support to company employees and must be equipped to stay abreast of the latest technological advances in computing along with management's objectives, goals and strategies. This position requires strong communication skills, analytical thinking and the ability to work independently.

Responsibilities:

• Prepare, supply, and maintain the IT equipment in our UK sites and manage IT assets.
• 2+ Years of ICT experience.
• Work with other IT staff to solve issues that arise. Produce reports, working to a deadline
• IT-related qualifications (Microsoft, VMware or Networking)
• Some programming experience an advantage.
• Basic networking (LAN, WAN, TCP/IP) knowledge.
• Knowledge of web developments, IOS and Android platforms will be a bonus.
• A flexible, “can do” approach is essential; the candidate will occasionally be expected to work outside of normal office hours

*

Job Types: Full-time, Permanent, Temp to perm
Contract length: 6 months

Salary: From £21,085.97 per year

Benefits:

• Casual dress
• Flexitime
• On-site parking

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Signing bonus
• Tips

Ability to commute/relocate:

• Hayes: reliably commute or plan to relocate before starting work (required)

Education:

• Diploma of Higher Education (required)

Experience:

• Technical support: 1 year (required)
• Customer service: 1 year (preferred)

Work Location: In person

Reference ID: IT Staff

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship