Customer Service Agent

Executive Mandate Specification

Love customer service and working with people but looking for something a bit different? Or enjoy sales but looking for a bit more structure in your day? If so, we’d love to hear from you!

As a Customer Services Agent, you will be a key member of our Commercial team focused on providing excellent customer service and providing support to the South West and South Wales region. You’ll be responsible for dealing with inbound enquiries from customers and pricing/chasing/winning orders. You’ll will respond to enquiries and work in an organised fashion, tracking orders and communicating with key stakeholders right up to delivery on the customers doorstep!

Based in an office environment as part of a small team, you’ll work with our customers and transport teams via telephone and email to coordinate delivery of our concrete building products. Working for the largest independent construction materials business in the UK and Ireland, you won’t be restricted by lots of red tape; you will have the opportunity to engage with your customers, truly getting to know them.

Do you have ?

· Customer service experience

· Excellent customer service skills

· The ability to build rapport quickly

· Good attention to detail

· Efficient multi-tasker

If you have existing experience or knowledge of the building products industry, great, however for us that’s not the be all and end all!

At Breedon, we pride ourselves on our excellent customer service; in making a material difference to our customers. Our customers love the fact that we pick up the phone, understand what they need and consistently deliver. You’ll be an ideal fit for this position if you enjoy building relationships and have a great sense of humour.

Job Type: Full-time

Salary: From £28,000.00 per year

Benefits:

• Company pension
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

Expected start date: 26/06/2023

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship