Crew Member

Executive Mandate Specification

Hourly Rates

• 18- 20: £7.15 Per Hour
• 21-22: £9.30 Per Hour
• 23+: £9.60 Per Hour

The Crew Member position is responsible for providing exceptional guest service and support while working closely with the Restaurant Manager and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager and Shift Leaders. This position has direct interactions with Guests and members of the field operations team.

RESPONSIBILITIES

• Greets customers with a smile, receive orders, process payments, and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed, and uses value added suggestive selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests' orders.
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas, and utensils.
• Cleans dining room, restrooms and exterior grounds.
• Maintains health and safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple workstations (e.g., Front Counter, Preparation Boards, expediting, etc.).
• Prompt and regular attendance on assigned shifts.
• Follows brand uniform, grooming standards and policies.
• Works to resolve issues that may arise in the restaurant.
• Learns team effectiveness skills, works with others to achieve team goals.
• Responds to guests' needs in a professional and polite manner.
• Communicates in a positive manner with customers, peers and managers.

JOB REQUIREMENTS

• Willing to accomplish all restaurant tasks.
• Comfortable working in a fast-paced environment.
• Ability to interact productivity with co-workers and function well in a team environment.
• Ability to resolve customer issues with tact

Job Type: Full-time

Salary: From £7.15 per hour

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Night shift

Job Types: Full-time, Part-time, Permanent
Part-time hours: 6 per week

Salary: £7.15-£9.70 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship