Helpdesk Administrator

We are looking to hire a Help-desk Administrator for an industry leading Facilities Management company. This is an excellent opportunity to join an organisation with great training and development opportunities.Role: Help-desk Administrator Pay Rate: £15.50 Per Hour Contract: Temp (3 months) Location: Cambridge Hours: Monday to Friday (AM - PM) The Role:

• Raising subcontractor and supplier purchase orders in a timely manner and ensuring that purchase orders are updated when changes required.

• Actioning all Customer queries and requests in a timely manner, escalating as required.

• Raising quotes onto in house system and following through process / requirement to the completion of the works.

• Daily review and process supplier invoices

• Ensuring systems both internally and externally are updated with the correct information and documentation Maintain people records for holiday, sickness, and expenses.

• To assist in the production of supporting financial information

• Supporting senior Administrator with the month end billing and WIP

• Continuously update appropriate accounting system with detailed & accurate information ensuring supporting information / evidence is in place.

• To enable full audit able trails with, for example but not limited, to invoices, time sheets, material orders and goods received notes.

• Correspondence and filing.

• Ensure that appropriate and standardised record keeping is in place.

• General office administration duties, as required by the business.

• Proactively share best and safe working practices.

The Successful Candidate:

• Knowledge of FM sector

• Experience of working in a help-desk/customer service/ admin environment

• Ability to work as part of a team and/or work unsupervised as required.

• Ability to work consistently in an enthusiastic and professional manner.

• Ability to stay calm under pressure.

• Delivers excellent Customer Service in line with standards and expectations.

• Positive attitude to challenges and change.

If you would like to grow your experience joining a company that aspires to develop every employee to reach their full potential contact Bert or Shelly at 02920731187 or send CV via application

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.