Credit Controller

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme 2022.
As a credit controller you will focus on ensuring that Dimensions is paid in full and on time. You will be part of a team seeking to continually improve the debt collecting process so that there is improvement in KPI's. The role will work in collaboration with colleagues across the wider business and include a transition to new systems.
Applications will be shortlisted on receipt and interviews will be held until the posts are filled. The closing date of this role may close early.
About the role

Your main duties will include:
Handle all accounting queries in a responsive, customer-focused way - providing a comprehensive first line of information and advice.
Provide excellent customer service to external and internal customers.
Respond to queries from customers, supporting and advising them to follow the correct procedures.
Negotiating payment plans and setting up terms and conditions
About you

The successful applicant will have:
Experience of working within Credit Control.
Ability to reconcile complex accounts and problem solve
A good understanding of negotiating non-standard payment options.
Experience of meeting targets and deadlines

The rewards

Up to 35 days' annual leave entitlement (including bank holidays)
Staff discount shopping scheme 'Rewarding Dimensions'
We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
Employee Assistance Programme
Pension scheme
Long Service Awards
Qualification scheme
Employee recognition scheme 'Inspiring People'
Discounted health and dental cover
Life Assurance
Bike to Work Scheme
Season Ticket Loan
For more information visit www.dimensions-uk.org/careers
Apply now

We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
We now have British Sign Language (BSL) translated videos for all of our recruitment communications.