IT Helpdesk / Data Administrator

Executive Mandate Specification

Exciting opportunity to join our HQ Team as a Data Administrator and IT Helpdesk Support

You will need to have meticulous administration and data entry logging skills and a willing and helpful manner to handle and log internal IT issues.

• Monitor IT helpdesk - first response for enquiries, triage and assign tickets
• Keep in regular communication with staff with progress updates
• Order, set up and dispatch equipment (IT and phones)
• Keep user and asset databases up to date
• Maintain and monitor reports across all internal systems
• Use of portals and excel
• Assist Tech team with projects

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Job Types: Full-time, Permanent

Salary: Up to £22,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• WELWYN: reliably commute or plan to relocate before starting work (required)

Experience:

• Database administration: 1 year (required)

Work Location: One location

Reference ID: IT helpdesk admin

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship