Service Manager

Executive Mandate Specification

Penderels Trust is a not-for-profit organisation that provides advice and guidance to people with disabilities and healthcare needs living independently. We are looking for someone to provide management support to a team of staff who advise our customers on independent living.

Location: Chelmsford, CM1 1HT (Hybrid working)

Salary: £28,880 per annum, increasing to £29,457 per annum following successful probationary

Hours: 37 hours

Days & Times: Our core hours are Monday to Friday 8:30am to 5:00pm, with an early finish of 4:30pm on one of the days.

Closing Date: Friday 9th June 2023

Interview: TBC. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted for our screening telephone call process.

The Role – As a Service Manager, your main duties will include:

• Direct responsibility for and overseeing the day-to-day operations of the project and contractual obligations.
• Recruitment, induction, supervision & support to all staff employed working in the team.
• Working in partnership with key stakeholders, including the local authority and relevant commissioning partners.
• Preparing statistical information, management reports and attending meetings at Head Office.
• In conjunction with the regional manager, budgetary responsibility for the project.
• Health & Safety, GDPR, Safeguarding and Equal Opportunities responsibilities.
• Providing necessary information and support to enable service users to develop and maintain their independent living schemes.

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Previous supervisory/management experience (relevant degree/qualification is desirable).
• Experience of working with people with disabilities and/or minority groups.
• Awareness of social care, disability issues and Direct Payments.
• Awareness of employment/HR and payroll/HMRC processes.
• Excellent communication skills.
• Ability to manage, direct and motivate staff.
• Ability to work on own initiative and resolve problems with the minimum of support.
• Have unrestricted access to a vehicle and a current & valid UK Driving Licence.
• Have unrestricted access to a vehicle and a current & valid UK Driving Licence.
• GCSE (or equivalent) grade ‘C’ or above, in English and Maths.
• Comprehensive understanding of all Microsoft software (Office, Excel, Word etc.)

Due to the nature of the role the successful applicant will be required to undergo an enhanced DBS check.

Penderels Trust is a Disability Confident Employer and will offer a guaranteed interview to disabled candidates who meet the job specification

Job Type: Full-time

Salary: £28,880.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Chelmsford

Application deadline: 09/06/2023
Reference ID: ESM

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship