Customer Service Advisor

Executive Mandate Specification

Customer Service Advisor

No previous experience required – No cold calling.

Do you want to work for one of the largest Estate Planning Specialists in the U.K?

Due to the rapid growth of our company, Simpler Law Limited are looking for Full Time Customer Service Advisors to work from our Leicester Office.

With over 20 years working in the sector, At Simpler Law we pride ourselves on strong internal values and high standards of customer service.

Located near Leicester City Centre, boasting excellent transport links from the surrounding areas, we have some exciting opportunities available within our telephone-based team.

You will be responsible for initial client contact, acting from advertising and receiving incoming calls and referrals.

You will either have a track record in Customer Services or telephone sales or will be a confident communicator. No industry knowledge is required, as comprehensive and ongoing product training will be provided.

In return you can expect:

A basic salary of £22,000 - £24,000 plus commissions and bonuses, with OTE of £30-40k

28 days annual holiday (inc. Bank Holidays) increasing with length of service

Job Types: Full-time, Permanent

Salary: £30,000.00-£40,000.00 per year

Benefits:

• Company events
• Cycle to work scheme
• Employee discount
• Free parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship