Customer Support Representative

Executive Mandate Specification

Job Description:

• Provide support to customers
• Telephone Experience
• Have excellent problem-solving skills and be willing to bring creativity, innovation and a flexible approach.
• Handling all incoming customer queries and questions.
• Providing the appropriate service and information or referring clients to another department
• Proactive in spotting issues, identifying improvements, and keeping your industry knowledge up to date.
• Ability to work independently and collaboratively with a team
• Strong communication skills, both verbal and written Skilled in using Microsoft Word
• Organised individual with good time management skills and the ability to complete tasks within deadlines.
• Excellent attention to detail
• Ability to work to deadlines and to multi-task effectively Experience requirements

Job Type: Full-time

Salary: From £19,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship