Customer Support Advisor

Executive Mandate Specification

Job description

You will be joining an award winning and leading organisation within the communications industry. Our client is looking for customer focused and ambitious candidates to join their specialist teams to continue to provide their customers with a 1st-class service. The position sits within an existing fast paced and high growth support desk where you will be responsible for handling customer enquiries via call, email and eChat.

Benefits:

• 25 days holiday, with the option to buy and sell holidays plus Bank Holidays
• Company bonus - potential to earn a bonus based on personal and company performance
• Pension scheme
• Life assurance
• Income protection
• Childcare vouchers and paid paternity leave
• Enhanced maternity / adoption payment and return to work bonus
• Online discounts
• Paid time off for volunteering initiatives

Monday- Friday Office Hours 37.5hours per week

Hybrid Role/ 2 days per week

£23,000 salary

Job Type: Full-time

Salary: From £23,001.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship